Tour Plan
JAMBO - KARIBU!! Our Tours Representatives will warmly meet you upon arrival at the Jomo Kenyatta International Airport with our traditional, unique & special welcome (bubbly, wet towels and presentation of authentic safari hat and a beautiful authentic canvas pouch filled with safari essentials). Transfer to the Sarova Stanley Hotel located in the heart of the central business district.
Sarova Stanley Hotel BB
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Day 2 : Nairobi - Lake Nakuru National Park
Our guide driver will pick you from the hotel after breakfast and drive to Lake Nakuru with a brief stop at the Rift Valley view point. We arrive at the lodge to a very warm welcome, check-in then lunch. This afternoon we depart on a game viewing drive. The park is one of the best game viewing parks with various animal species including prides of lion, Cape buffalo, waterbuck, warthog, the endangered Rothschild giraffe, black & white Rhino, Burchell’s zebra, impalas, and the elusive leopard among many others. Over 300 bird species have been recorded here too. Lake Nakuru National Park is one of the best places to see the endangered black and white Rhino. Return to the lodge for dinner and overnight.
Mbweha Safari Camp LDBB
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Day 3 : Lake Nakuru National Park - Masai Mara Game Reserve
A hearty early morning breakfast then drive to the Masai Mara Game Reserve offering wonderful scenery and plenty of game. Arrive at the intimate 20-tent Tipilikwani Camp to a very warm welcome and in good time for lunch. This afternoon is the moment we have been longing for – we depart on an exciting game viewing drive. The rolling plains and grasslands stretching far into the horizons as far as the eye can see is home to the black-manned lion, the savannah elephant, the Cape buffalo, wildebeeste, the elusive leopard, cheetah, the spotted & stripped hyena, rhino, topi, Burchell’s zebra, the Masai giraffe among many others. The Mara game reserve is one that can never disappoint. One is spoilt by the variety of bird and wildlife species in this game reserve. For a long time, Masai Mara Game Reserve has stubbed her authority as the ‘granary’ of wildlife in Kenya. We return back to the camp for dinner and overnight.
Tipilikwani Luxury Tented Camp LDBB
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Day 4 : Masai Mara Game Reserve
Sumptuous breakfast then depart on your day’s adventure. Be on the look-out for the big five that Masai Mara is famous for. These include the lion, savannah (African) elephant, the Cape buffalo, the leopard and the black rhino. We may even be so lucky to witness a leopard or a cheetah sprint and make a kill! We return back to the camp for dinner and overnight.
OPTIONAL ACTIVITY : Balloon Safari over the Mara plains followed by a champagne breakfast or visit a traditional Masai Manyatta (off the beaten track) and experience the culture of this world famous community. The Masai still live as they did for centuries -interact with these nomadic people and experience their way of life as you learn about their customs and traditions.
Tipilikwani Luxury Mara Camp LDBB
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Day 5 : Masai Mara Game Reserve - Serengeti National Park
Today begins very early….enjoy a hearty breakfast then depart with picnic lunch via the Isebania & Sirari border where our guide-driver will help you through the immigration procedures and this is where you will transfer into Tanzania registered vehicles with Tanzanian guide-drivers and continue your journey to Serengeti National Park. Covering an area of 14,763 square kilometres, the world famous Serengeti National Park is Tanzania's oldest park and is known for its massive annual migration of wildebeest and zebra. Seeking new pasture, the herds move north from their breeding grounds in the grassy southern plains either through the marshy western corridor’s crocodile-infested Grumeti River whilst others migrate northeast to the Lobo Hills and into the Masai Mara. The granite outcrops of the Moru Kopjes add to the stunning beauty of this immensely huge national park. Arrive at the lodge early evening and in time for dinner and overnight.
Note: This is a long drive of almost 10hours or more depending on road conditions and time spent at the border control.
Serengeti Sopa Lodge DBBL
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Day 6 : Serengeti National Park
This morning after breakfast depart with picnic lunch for a full day of game viewing drive in the vast Serengeti plains. In the early morning and evening light, the Serengeti landscape is stunningly beautiful. Return to your lodge late afternoon for dinner and overnight.
OPTIONAL ACTIVITY: Dawn Balloon Safari over the Serengeti Plains ending with a champagne breakfast.
Serengeti Sopa Lodge LDBB
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Day 7 : Serengeti National Park - Ngorongoro Conservation Area
After breakfast depart to Ngorongoro with a brief stop at the Olduvai Gorge, one of the most important prehistoric sites in the world to learn about human evolution. We will enjoy an on-site talk on the interpretation of the gorge by the resident guide and then continue up the crater rim to the lodge to arrive in good time for lunch. This afternoon relax and from our lodge enjoy the breath-taking spectacular views of the crater below. Ngorongoro Crater has the largest unbroken caldera in the world. It has been described as one of the great natural wonders of the world. Eight million years ago, the Ngorongoro Crater was an active volcano but its cone collapsed forming the crater that is 610 meters deep, 20 kilometres in diameter, and covers an area of 311 sq. km. Spectacular as it is, the crater accounts for just a tenth of the Ngorongoro Conservation Area. The crater is home to many species of wild game and birds. With the exception of impala and topi (due to fierce competition with the wildebeest) and the giraffe (because there is not much to eat at tree level), almost every species of African plains mammal lives in the crater, including the endangered black rhino, and the densest population of predators in Africa. The birdlife, which includes the flamingo is mainly seasonal and is also affected by the ratio of soda to fresh water in Lake Magadi on the crater floor. Dinner and overnight at your lodge.
NOTE: Warm jacket/cardigan is highly recommended.
Ngorongoro Sopa Lodge LDBB
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DAY 8 : Ngorongoro Conservation Area
After breakfast descend some 610 metres into the crater, which is home to an abundance of wildlife and a photogenic paradise, for a full day of game-viewing drive with picnic lunch. Ngorongoro Crater, the largest intact caldera in the world teams with an abundance of wildlife permanently resident on the crater floor. Prides of lions, herds of Cape buffalo, impala, Thompson gazelles, rhino, giraffe, golden & black-backed jackal, zebra, cheetah, leopard and the spotted hyena freely roam on the crater floor plains. Unmatched for its natural variety & breath-taking beauty, there are few places on earth where such a tremendous diversity of landscapes exist inside a region this size. Apart from its wildlife riches, the crater is also of great archaeological importance, with the remains of some of mankind’s earliest ancestors discovered in the area, also a home to hundreds of bird species, refreshing in the small lakes in the crater floor. Return late afternoon to your lodge. Enjoy dinner and overnight.
Ngorongoro Sopa Lodge LDBB
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Day 9 : Ngorongoro Conservation Area - Tarangire National Park
After breakfast depart to Tarangire National Park to arrive at your lodge for lunch. This afternoon we depart on an exciting game viewing drive in this area dotted with majestic baobab trees, stately eland antelopes among other game. Herds of up to 300 elephants scratch the dry Tarangire river bed for underground streams, while migratory wildebeest, zebra, buffalo, impala, gazelle, hartebeest and eland crowd the shrinking lagoons. It's the greatest concentration of wildlife outside the Serengeti ecosystem - a smorgasbord for predators – and the one place in Tanzania where dry-country antelope such as the stately fringe-eared Oryx and peculiar long-necked gerenuk are regularly observed. Enjoy dinner and overnight at your lodge.
Tarangire Sopa Lodge LDBB
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Day 10 : Tarangire National Park - Arusha
Enjoy a sumptuous breakfast before check out. Unbelievable but true, your good bush moments have come to an end. Bid farewell to your wonderful lodge Manager and his team then depart to Arusha…not empty handed though. With us are photographs – a capture of the special moments we have had on this tour to immortalize the experience. Your guide driver will transfer you to a local restaurant for lunch and later transfer you to Kilimanjaro International Airport for your home-bound flight.
1) Booking Your Holiday
- Your contract in respect of your holiday is made with CANAM Tour Operator (‘the Company‘), registered in Toronto, Canada and all bookings are subject to these terms and conditions.
- All communications by the Company in relation to your holiday will be sent to the address stated on the booking form.
- All bookings must be made through an authorised representative of the Company. At the time of booking the Company booking form must be completed and submitted together with a deposit of 50% of the total cost of the booking.
- Receipt of the deposit and booking form by the Company does neither guarantee nor imply confirmation of the booking. No booking shall be confirmed until the Company issues a written notice. The Company reserves the right to refuse a booking without giving any reason and shall in that event return any deposit received.
- Your holiday must be paid in full at least 30 days before the departure date. If payment is not received by the due date, the Company reserves the right to cancel the booking and retain the deposit. The person who signs the booking form guarantees payment of the total amount shown on the booking form in accordance with these conditions. It is the responsibility of the signatory to ensure the Company receives payment in full by the due date. No reminders will be sent.
- If you book within 30 days of your departure date payment must be made in full at the time of booking.
- All special requests, such as dietary requirements, should be noted on the booking form.
- The Company will provide the service as set out and confirmed in writing.
2) Price Policy
- The Company is under no obligation to furnish a breakdown of the costs involved in a holiday.
- The Company reserves the right to notify you of any increase in price before accepting your booking.
- After a Confirmation Invoice has been issued, unless you choose to pay for your holiday in full at the time of booking, the price of your holiday is subject to the possibilities of surcharges in certain limited circumstances. However, a surcharge will only be levied to allow for variations in transportation cost, including cost of fuel, increase in normal published airfares, taxes or fees chargeable for services such as landing taxes at airports, the exchange rate applied to the particular package or if the government or regulatory body introduce an increase of taxes. Even then, the Company will absorb an amount equal to 2%of your holiday price(excluding insurance premiums and amendment charges) before passing on any surcharge to you. Only amounts in excess of this 2% will be surcharged. Surcharges will be notified by a revised Confirmation Invoice sent to you.
- If a surcharge would increase the total holiday price shown on your original Confirmation Invoice by 10% or more, you may cancel your booking within 14 days of the date of issue of the revised Invoice and obtain a full refund of all payments made to the Company and any amendment charges previously incurred.
- Optionally, you may choose to pay for your holiday in full at the time of booking, in which case your holiday price will be fixed at the cost quoted by the Company at the time. To qualify for this benefit you should return the Confirmation Invoice to the Company with full payment to reach the Company within 7 days of the date printed on the Confirmation Invoice.
- The financial commitments offered above by the Company mean that the Company is not able to reduce the holiday prices should the value of the exchange rate of Canadian Dollar changes.
3) Cancellation and Changes by the Company
- Occasionally it may be deemed necessary to make changes to your holiday and the Company reserves the right to do so at any time, and you will be notified of any changes at the earliest possible opportunity. If a major change to your tour is necessary, providing it does not arise from circumstances beyond the Company’s control, you may choose
- to accept the change of arrangements
- to purchase another holiday from us or
- to cancel your holiday. Compensation may be payable in cases of major change as detailed below.
- No compensation will be payable for minor changes. Minor changes include minimal changes to departure and arrival times, changes to the type of aircraft used and restaurant and accommodation changes to a comparable or superior standard.
- Major changes include cancellation, changes to your airport, delays in departure or return by more than 12 hours and accommodation changes to an inferior standard of accommodation.
- Compensation will not be paid for changes or cancellations caused by Acts of God (Force Majeure), war, threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or man-made disaster, fire, technical problems to transport, closure or congestion of airports, strikes or other industrial action, adverse weather conditions or any other event beyond the Company’s control. It is essential that you take out adequate travel insurance.
- The Company reserve the right to cancel your holiday at any time before the date of departure, even after a confirmation notice has been sent. If your holiday is cancelled the Company will refund in full the money you have already paid. No compensation will be payable.
- Transportation is subject to the conditions of carriage of the carrier, some of which may limit or exclude liability. These conditions are often the subject of international agreement between countries and copies of the conditions, which apply to your holiday journey, will normally be found on the carrier’s tickets.
- If you fail to pay the balance of the holiday price at least 30 days before departure, the Company will treat the booking as cancelled and levy the cancellation charges set out below
- The company also has the right to refuse any person as a member of the tour, if in their opinion that person could endanger the health, safety and enjoyment of others on the tour. In any of the events mentioned above, the company’s sole liability and the client’s sole remedy will be limited to a refund of any monies paid, less the amount for services already utilised plus administrative fees.
4) Cancellation and Changes by You
- You may cancel your holiday at any time providing you notify the Company in writing. The following charges will be levied on any cancellation:
- 30 days or more 50% of Deposit
- 15 – 30 days 100% of Deposit
- 8 – 15 days 80% of Tour Cost
- 1 – 7 days 100% of Tour Cost
- After the itinerary is confirmed, the client is permitted free of administration charges one set of amendments, though will be liable for any added cost this may add to the tour, including airline charges, hotels etc. Any further modifications, which are instigated by the client, will incur a charge which will be due to communication and administration expenses that may have incurred.
5) Our Responsibilities
- The Company does not own or manage the aircraft, accommodation, restaurants and other facilities used in conjunction with the tours arranged. While the Company has exercised care in selecting providers of travel, accommodation, restaurants and other facilities, the Company have not had the opportunity to inspect and do not represent that such aircraft, accommodation, restaurants, and other facilities and services have been inspected.
- The Company is not responsible if you or any member of your party suffer death, illness or injury as a result of any failure to perform or improper performance of any part of our contract with you where such failure is attributable to
- the acts and/or omissions of any member of the party, or
- those of a third party not connected with the provision of your holiday, or
- an event which neither the Company or the service provider could have foreseen or prevented even with due care.
- Should any member of your party suffer illness, injury or death through misadventure arising out of an activity, which does not form part of the holiday the Company has arranged for you the Company cannot accept liability. The Company will offer general assistance where appropriate.
- The Company regret that no refund will be made on unused tickets where travel, sporting event or other types of ticket, unless a refund can be obtained from the carrier or provider.
6) Your Responsibilities
- You are responsible for arranging your own travel insurance, though an appropriate policy can be incorporated into your tour package. Details of all insurance policies held by each member of your party must be provided on the booking form. No booking forms can be accepted without sufficient proof that personal policies have been arranged. Please ensure that your insurance cover applies to the specific activities you are booking and which are confirmed on the Confirmation Invoice.
- Each member of the party must have a valid passport, visas and all necessary documentation for the countries they are touring. The Company accept no responsibility for any delay or expense should your documents not be in order.
- You are responsible for checking-in for flights at the correct time and for presenting yourself to take up all pre-booked components of your holiday. The Company cannot accept responsibility for clients missing flights as a result of late check-ins and no credit or refunds will be given if you fail to take up any component of your holiday. No credit of refunds will be given for lost, mislaid or destroyed travel documents.
- By booking a holiday with the Company you undertake to behave in an orderly manner and not to disrupt the enjoyment of others on holiday with you nor to do anything to bring the reputation of the Company into disrepute. If you breach this clause your holiday will be terminated with immediate effect and the Company will have no further contractual obligation to you. The Company will be entitled to recover from the offending party and/or the person who signed the booking form compensation for any damage caused.
- It is the responsibility of the person who signs the Booking Form to disclose any pre-existing medical conditions that members of their party may have.
- All equipment and personal effects shall be all times and in all circumstances at the owner’s risk. The Company cannot accept responsibility for any loss or damage or delay to your luggage or effects unless directly caused by the negligence of one of our representatives.
7) Smoking
The Company forbids smoking in any vehicle operated by the Company. Frequent stops can be arranged for those who desire to smoke. All accommodation will be reserved with non-smoking rooms, unless the client specifically requires a smoking room. Confirmation is depending on hotel availability.
8) Waiver
The Company will undertake to ensure the safety of the client throughout the tour, however aspects of each particular tour may not be without an element of danger. Clients should be prepared to sign a ‘Waiver of Responsibility’ form before they begin their tour. This form is an understanding that all clients need to exercise judgement and care at all times to ensure their own safety and that of their fellow tourists.
9) Disclaimer
The Company has made all reasonable efforts to check the accuracy of the information contained in our website. The Company cannot however accept any responsibility for any errors or omissions that may appear in this site.
10) Complaints
- If you have a problem during your holiday, please inform the relevant airline, hotel, local agent of other suppliers immediately so that they can endeavour to put things right. If you cannot resolve the problems, you must contact the Company office so that they are given an opportunity to help. The Company will not hold themselves responsible for the non-performance of an itinerary through causes beyond their control or when they are not notified of a problem at the point where remedial action can be taken. In the unlikely event that a complaint cannot be resolved at the time, your should write to the Company within 28 days of returning home, giving your original booking reference number and all other relevant information. If you fail to take any of these steps you will hinder the Company’s ability to put any problem right and/or investigate it fully and any right you have to receive compensation will be reduced or completely invalidated.
- Any dispute that may arise will be governed by Canadian law and both parties shall submit to the jurisdiction of the Canadian Courts.
- All information given by the Company whether in writing or orally is to the best of the Company’s knowledge and believed correct at the time given and is given in good faith. The booking conditions shall take precedence over any other warranty or condition that may have been given.
11) Data Protection Act
It may be necessary for the Company to ask you for certain personal information. Examples of this would be dietary requirements, disability/medical or religious information etc. This information will be kept confidential by the Company and is available to you to inspect during the Company’s normal working hours. It will be passed to the suppliers, if it is necessary for them to know this information in order to fulfill the Company’s contract to you.
